Job Description
Branch Management We are looking for Branch Managers with 5 years of current experience in retail branch banking. Candidates will be current Retail Bank Branch Managers who thrive in a team-based environment and are committed to delivering outstanding customer service. Proven "hands on" people management skills are required. Mortgage loan experience is required.
About Third Federal Savings & Loan
Love. Trust. Respect. And a commitment to excellence.
These four values form the cornerstones of our promise: to really care about our customers, our communities and each other - and strive to be the best every day in everything we do. As we've grown to become America's largest mutual savings and loan during the past six decades, many things have changed about Third Federal: the size of our business, our spectrum of services and the scope of our ever-advancing technology. But with all these changes and more, our four founding values remain unchanged and always will.
Responsibilities
- Provide leadership, coach, train, and manage performance of staff
- Ensure branch operational integrity: communication and compliance in all branch policies and procedures.
- Provide consistent quality customer service to both internal and external customers that meets or exceeds established standards.
- Ensures that team members exceed customer satisfaction expectations and demonstrate Third Federal's values.
- Participate in branch functions and community activities to promote bank's image and growth.
- Responsible for communicating and implementing changes to policies and procedures.
- Carefully applies policies and procedures while granting exceptions.
- Other duties as assigned or requested.
Requirements
- High School diploma or equivalent; college degree preferred
- 5 years of recent experience managing a retail branch bank
- Proven communication skills, proven math skills
- Proven leadership quality with strong ability to supervise and instruct.
- Proven track record in meeting objectives, ability to meet deadlines; ability to manage to multiple objectives.
- Strong PC skills including: Word, Excel, and Automated Mortgage Application Software.
- Conventional Mortgage application experience required.
An Equal Opportunity Employer M/F/D/V
Relevant Key Word Searches:
banker, branch manager, financial manager, retail banking, mortgage lending, financial services.
Benefits
Benefits: 401K, Dental, Discounts, Holidays, Life, Medical, Paid Time